Like I said before, I did try cleaning our dishwasher with the dishwasher cleaner that my father-in-law recommended. Sure does the appliance got cleaned. The limes and soap scums had been removed from the racks and the inside of the dishwasher. Now the thing is, the cleaning is just for the dishwasher itself. On the other hand, I loaded dirty dishes in there and tried to run a cycle. The dishes got very clean but the utensils did not look good. There's still something stuck on them. White film.
My father-in-law said that there must be something in the water. He asked if my husband has been checking the water heater. Because the water heater, he said, should be checked periodically to see if there's something wrong with it that affects the running water in the house.
As of the moment, I am sticking to running the dishwasher in Normal Cycle with lesser detergent. Ah, what a pain.